FAQ

Frequently Asked Questions

Shipping

How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

Do you ship internationally?
Yes! We ship to 25 countries worldwide via USPS and DHL Express. International delivery typically takes 7–21 business days depending on your location and the shipping method selected at checkout.

We currently ship internationally to: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, South Korea, Spain, Switzerland, United Arab Emirates, and the United Kingdom.

Please note: International orders may be subject to customs duties, taxes, and import fees charged by your country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition.

How do I start a return?
Email us at hello@simplystrauss.com with your order number and we'll take care of you.

Sizing

How do your items fit?
Our t-shirts and hoodies are true to size with a relaxed, casual fit. Check the size guide on each product page for measurements.