Frequently Asked Questions

Shipping

How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

Do you ship internationally?
Currently we ship within the US. International shipping is coming soon!

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition.

How do I start a return?
Email us at hello@simplystrauss.com with your order number and we'll take care of you.

Sizing

How do your items fit?
Our t-shirts and hoodies are true to size with a relaxed, casual fit. Check the size guide on each product page for measurements.

Orders

Can I change or cancel my order?
Orders can be modified or cancelled within 24 hours of placing them. Contact us ASAP at hello@simplystrauss.com.

How do I track my order?
You'll receive a tracking link via email once your order ships.